Williams   Holdings

Frequently Asked Questions

FAQ

Common Questions

Q: What types of properties does Williams Holdings offer?

A: We offer both short-term vacation rentals and long-term rental properties.

Q: Where are your rental properties located?

A: Our properties are located in various locations, with details available on our website.

Q: How do I book a rental property?

A: You can submit a reservation request through our website or call us for assistance.

Q: Are pets allowed in short-term rentals?

A: Some properties allow pets with prior approval and a pet deposit. Check listing details.

Q: What is the cancellation policy?

A: Our Cancellation & Refund Policy outlines refund terms based on cancellation timing.

Q: Do you provide cleaning services during a short-term stay?

A: Cleaning is done before arrival and after departure. Additional cleaning can be arranged for a fee.

Q: How do I apply for a long-term rental?

A: Submit an application online or contact us for assistance with the process.

Q: Are utilities included in long-term rentals?

A: Some properties include utilities, while others require tenants to set up their own accounts.

Q: What should I do if I experience maintenance issues?

A: Report any maintenance concerns immediately through our contact form or by calling us.

Q: How do I extend my stay if needed?

A: Contact us as soon as possible to check availability and arrange an extension.

Q: What happens if I lose my key or access code?

A: Contact us immediately for assistance. A replacement fee may apply.

Q: What should I do at check-out?

A: Follow the check-out instructions provided, including leaving the property clean and returning any keys.